Dedicated Channels

Contact MEMOMES CLOUD

Because MEMOMES CLOUD safeguards personal zero-knowledge encrypted vaults, we maintain specialized, separated departments for Customer Support, Data Protection Requests, Security Incident Reports, and Grievance Redressal.

Crucial Security Warning: MEMOMES CLOUD and Sathus Technology Pvt. Ltd. representatives will NEVER contact you to ask for your vault password, Master Recovery Seed Phrase, OTP, UPI PIN, ATM PIN, CVV, or banking credentials. Never share your secret keys with anyone.

General Support

Account assistance, login, file uploads, chunked sync, and client playback.

Hours: Mon – Sat, 9 AM – 8 PM IST

Turnaround: Within 12–24 Hours

support@memomes.space

Privacy & Data Requests

DPDP Act 2023 rights, account deletion, consent withdrawal, and data fiduciary queries.

Department: Data Protection Office

Authority: DPDP Act 2023 Compliance

privacy@memomes.space

Grievance Redressal

Statutory officer under Rule 3(2) IT Rules 2021 & Section 13 DPDP Act 2023.

Officer: R. Sathiyamurthy

Resolution: Within 15 Days

grievance@memomes.space

Security Vulnerability Disclosures

Bug bounty inquiries, vulnerability disclosures, and incident notifications.

Department: AppSec & Cryptography

Response: P1 Triage within 4 Hours

security@memomes.space

Copyright & Legal Notices

Intellectual property infringement notices, court orders, and law enforcement requests.

Department: Legal & Regulatory

Jurisdiction: Courts of Chennai, India

legal@memomes.space

Billing & Invoicing

GST invoices, UPI AutoPay inquiries, plan upgrades, and refund requests.

Currency: Indian Rupees (INR ₹)

GST Invoicing: Standard 18% HSN Code

billing@memomes.space

Registered Indian Entity

Sathus Technology Pvt. Ltd.

Engineering sovereign zero-knowledge cryptographic platforms and high-durability cloud systems for India.

Plot No. 8/47, Sri Ambal Nagar Annexe, Ponni Amman Kovil St, Kedar Hospital Opp Road, Kovur, Chennai, Tamil Nadu 600128, India

contact@memomes.space

https://memomes.space

Quick Routing Guide

• For account password resets: Use your cryptographic Recovery Phrase. Our servers cannot decrypt or reset passwords without it.

• For law enforcement and legal notices: Email legal@memomes.space with official letterhead and judicial reference.

• For statutory disputes: File through grievance@memomes.space for tracked acknowledgment.